Our Network |
Comcast has America's leading and most effective converged video, voice and data network. This digital, high-capacity, fiber-optic network enables Comcast to provide an integrated — and unparalleled — product experience to customers.
We have a high-capacity network in place, and we continue to optimize it for peak performance and future growth.
Each day, our network delivers:
- 15 million On Demand views
- 172 million Web page views
- 76 million emails
- 99 million phone calls
- 2.9 million voice mails
And we’re making each interaction with our network more reliable.
Driving peak performance from our 116,000 nodes:
- Node health is now above 90%
- Node health has improved 35% in the last two years
Other service improvements in 2008:
- Call center contact rates have declined 4%
- Trouble call rates are down 6%
- Repeat trouble calls have declined 7%
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